elcome

This website list my professional history of work and a summary of my qualifications and achievements. I've also added some personal interest and a few of my favorite photographs.

Upon reviewing my resume I know you’ll find my background skills and requirements a good match for a position within your company.

Let me tell you about myself....

Current position has been as an Technical Support Analyst providing help desk support to a large law firm in Detroit. Most of my working career has been employed with Electronic Data Systems (EDS). As you will learn from my resume, with each position I held has been an expansion of my computer knowledge. I have worked with more than 25 different software package with expert knowlege in the Microsoft Office suite of applications – Word, Excel, PowerPoint, and Access.

As you will see from my resume, I can offer:

• Experienced Technical Support Analyst/Help Desk
• HDI Support Analyst Certification
• Expertise in Microsoft Word, Excel, PowerPoint, Access
• Good customer service, verbal, and written communication skills
• Knowledge of the Internet, Photoshop, Dreamweaver, and HTML
• Experienced Word Processing Documentation Specialist
• Familiar with other business software such as Quicken Books
• Well-organized and detail-conscious in working with customers and co-workers
• Troubleshooting PC skills for software and hardware (printers, modems, PDAs)

Throughout my employment career, I have excelled in each position held. I enjoy working with people, and have always been a strong team player.

If you are seeking a person who is customer focused, knows how to use business software, who stays abreast of technology, and who is as career-committed as it takes to achieve total success, then please consider what I have to offer. I would be happy to have a preliminary discussion with you to see if we can establish a mutual interest.

May I arrange an interview to further discuss my qualifications? I am available for an interview at a mutually convenient time.

Thank you for your time, consideration, and attention to my Resume website.